Migrations

How to migrate from Intercom to VowChat?

Before You Begin Step 1: Remove Intercom Chat Widget Uninstall the existing Intercom live chat code from your website. Step 2: Export Contacts - Go to 'Contacts' tab in Intercom - Select 'All users' → 'More' dropdown → 'Export users' Migrating to VowChat Step 3: Sign Up Create a VowChat account using their account creation guide. Step 4: Migrate Live Chat Widget - Create a live chat channel in VowChat - Obtain and paste the new chat code snippet into your website Step 5: Migrate Contacts - Open 'Contacts' tab in VowChat - Press 'Import' button - Upload exported Intercom contacts in CSV format Step 6: Migrate Conversations Use the VowChat API to import existing conversations from Intercom. Step 7: Customize VowChat Recommended next steps: - Review VowChat 101 tutorials - Set up omnichannel channels - Learn best practices Additional Support For further assistance, contact support through your VowChat dashboard.

How to migrate from Front to VowChat?

Before You Begin Step 1: Remove Front Chat Widget Uninstall the existing Front live chat widget code from your website. Step 2: Export Contacts Export all contacts from Front using Front's contact export guide. Migrating to VowChat Step 3: Sign Up Create a VowChat account using their account creation guide. Step 4: Migrate Live Chat Widget 1. Create a live chat channel in VowChat 2. Obtain and paste the new chat code snippet into your website 3. Ensure Front's widget has been removed Step 5: Migrate Contacts 1. Open 'Contacts' tab in VowChat 2. Press 'Import' button 3. Upload exported Front contacts in CSV format Step 6: Migrate Conversations Use the VowChat API to import existing conversations from Front. Step 7: Customize VowChat Recommended next steps: - Review VowChat 101 tutorials - Set up omnichannel channels - Learn best practices Additional Support For further assistance, contact support through your VowChat dashboard.

How to migrate from Freshdesk to VowChat?

Before You Begin Step 1: Remove Freshdesk Chat Widget Uninstall the existing Freshdesk live chat code from your website. Step 2: Export Contacts 1. Go to 'Contacts' tab in Freshdesk 2. Select all contacts 3. Click 'Export' 4. Save the exported file to your system Migrating to VowChat Step 3: Sign Up Create a VowChat account using their account creation guide. Step 4: Migrate Live Chat Widget 1. Create a live chat channel in VowChat 2. Obtain the chat code snippet 3. Install the new snippet on your website Step 5: Migrate Contacts 1. Open 'Contacts' tab in VowChat 2. Press 'Import' button 3. Upload the previously exported Freshdesk contacts CSV file Step 6: Migrate Conversations Use the VowChat API to import existing conversations from Freshdesk. Step 7: Customize VowChat Recommended next steps: - Review VowChat 101 tutorials - Set up omnichannel channels - Learn best practices Additional Support For further assistance, contact support through your VowChat dashboard.

How to migrate from Zendesk to VowChat?

Before You Begin Step 1: Remove Zendesk Chat Widget Uninstall the existing Zendesk live chat widget code from your website. Step 2: Export Contacts Export all contacts from Zendesk using Zendesk's export guide. Migrating to VowChat Step 3: Sign Up Create a VowChat account using their account creation guide. Step 4: Migrate Live Chat Widget 1. Create a live chat channel in VowChat 2. Obtain and paste the new chat code snippet into your website 3. Ensure Zendesk widget is completely removed Step 5: Migrate Contacts 1. Open 'Contacts' tab in VowChat 2. Press 'Import' button 3. Upload Zendesk contacts CSV file image-placeholder-2 Step 6: Migrate Conversations Use the VowChat API to import existing conversations from Zendesk. image-placeholder-3 Step 7: Customize VowChat Recommended next steps: - Review VowChat 101 tutorials - Set up omnichannel channels - Learn best practices Additional Support For further assistance, contact support through your VowChat dashboard.