Home AI Agent Creating a document in AI Assistant

Creating a document in AI Assistant

Last updated on Nov 12, 2025

Overview

A document in AI Assistant serves as a knowledge resource for an assistant, allowing analysis of content to help with customer inquiries.

Supported Sources

  • Website URLs

  • PDF files

  • Future plan: Notion documents

How to Create a Document

Steps to Create

  1. Click Documents in the sidebar menu under AI Assistant

  2. Click Create a New Document

  3. Enter a public URL or upload a PDF file

  4. Click Create

Document Processing

  • AI Assistant crawls all pages linked under the provided URL path

  • Systematically scans for articles, guides, and resources

  • Extracts and indexes information for customer inquiries

  • For PDFs, extracts and analyzes text content

Verifying Content Parsing

FAQ Generation

AI Assistant generates potential questions related to the document. Users can view related responses by:

  1. Clicking three-dot menu

  2. Selecting View Related Responses