How to setup a Telegram channel?

Step 1. Go to Settings → Channels → "Add Channel".

Step 2. Click on the "Telegram" icon.

Step 3. Create a new telegram bot using Telegram BotFather.

Step 4. Enter the API token of the Telegram bot and click on "Create Telegram Channel".

Step 5. "Add agents" to your Telegram channel.

The channel setup is complete.

Step 6. Go to the Channel settings page and verify that the channel name matches the bot username created using BotFather.

Step 7. Send a message to the Telegram bot. Check VowChat Telegram channel for the new message.

FAQs

Does VowChat support Telegram Business Bot accounts?

Yes — support for Telegram Business-mode bots was added in VowChat.

How to enable Business Bots?

1. In @BotFather run /business_mode, choose your bot, and confirm.

2. Create a new Telegram channel in VowChat (Settings → Channels → Add Channel → Telegram) and paste the same bot token.

3. VowChat auto-detects Business Mode and registers the correct webhook.

4. For best results, keep this Business bot in its own channel, separate from any standard bot you already use.

Known issues with Business Bot

• 24-hour reply window – Telegram only lets the bot (and VowChat) reply within 24 hours of the customer's last message.

• If a user has previously chatted with the same bot outside Business Mode, replies may appear in both places.